Customer Service - Always Wearing A Smile, Our Agents Save Your Time!
We provide you with a well-trained call center customer service team to field the many telephone and email questions that your own staff may not have the time to handle. Through client-developed information screens, we can provide your customers with answers in a prompt, professional, and polite manner.
- Parking, event schedules, directions, seating, price information, ticket order confirmation, ADA requests, and box office policy information provided
- 95% of customer service emails receive a detailed response in less than 20 minutes
- 80% of calls answered within 30 seconds
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